Pineapple Builder

Buy a custom domain

A custom domain is an address you register with a domain registrar, such as example.com. After purchasing it, you can connect it to your Pineapple website.

Domain registration is separate from your Pineapple subscription. A plan that supports custom domains lets you connect a domain; it does not include the domain's purchase or renewal.

Choose a domain and registrar

Choose a name that is easy for your customers to recognise, spell and share. Check availability with a registrar and review the complete checkout details before buying.

Compare the renewal price as well as the first-year price. Check the registration period, any optional extras, transfer terms and who will control the registrar account.

Use an account your business can continue to access. If another person registers the domain for you, agree who will manage renewals and DNS changes.

Keep access to DNS settings

To connect the domain, you need permission to edit its DNS records. Your registrar may host DNS, or you may use a separate DNS provider.

Make a note of where DNS is managed. Pineapple's connection instructions need to be applied at the provider used by the domain's active nameservers.

If you already use the domain for email, preserve its email records when connecting your website.

Connect it to Pineapple

  1. Create or choose the website in your Pineapple workspace.

  2. Check that the workspace has a plan with custom-domain support.

  3. Open the website's Settings → Domain.

  4. Follow Connect a custom domain.

Buying a domain does not automatically publish your website. Complete the DNS connection and publish the pages you want visitors to see.

Manage renewal separately

Renew the domain through your registrar. Cancelling a Pineapple subscription or disconnecting the website's domain does not cancel the registrar's renewal payment.

Related: Workspace domains · Manage subscriptions · Fix a domain connection

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