Invite and manage team members
Invite a collaborator when someone needs to help you work on your websites. You must be a workspace owner to add or remove other collaborators.
Add a team member
Select the correct workspace in the dashboard.
Open Workspace settings → Team Members.
Enter their email address in Member email.
Select Add.
If the person already has a Pineapple account with that email address, they can access the workspace. If they do not, the invitation is saved and access is added after they sign up with that same email address.
Tell your collaborator which email address to use. They do not need to create an account before you add them.
Understand access
Role | What it means |
|---|---|
Owner | Manages workspace access and billing |
Collaborator | Works in the workspace; does not receive owner billing permissions |
These are workspace collaborators, not visitor-facing website members.
Remove access or leave
In the Team Members list, an owner can use the remove control beside a collaborator. A collaborator can use Leave to remove their own access.
Owner entries do not have those removal controls. If ownership needs to change, contact support rather than deleting the workspace.
If someone cannot see the workspace
Check that they signed in with the exact invited email address, completed signup if they were a new user, and selected the correct workspace. An existing account under another email address will not match the invitation.
