Drift

Everything Starts With a Conversation

Overview

What does the Drift do?

Drift is an AI-powered buyer engagement platform that enhances customer interactions by automatically listening, understanding, and learning from buyers to deliver personalized experiences. It features AI-powered chatbots, conversational landing pages, and tools like Drift Engage and Bionic Chatbots for targeted, real-time conversations.

Who is the Drift for?

Drift is designed for businesses looking to enhance their marketing and sales efforts through personalized, AI-driven interactions. It is ideal for companies aiming to increase their conversion rates, target account pipeline, and productivity per sales representative.

What are the main benefits of using the Drift?

- Personalized customer interactions through AI-powered chatbots
- Increased conversion rates with targeted engagement tools
- Enhanced productivity for sales teams with tools like Meeting Scheduler and Real-Time Notifications
- Scalable solutions for businesses of all sizes
- Data-driven insights for better customer engagement and pipeline expansion

What do other users say about the Drift?

No reviews.

How much does the Drift cost?

Drift offers a tiered pricing model starting at $2500 per month. The pricing varies based on the features and scale of use, catering to different business sizes from startups to large enterprises.

Use Cases for Drift:

Enhancing Website Visitor Engagement

Drift uses AI to identify website visitors, understand their intent, and deliver personalized experiences that qualify and mature them down the sales funnel.

Improving Sales Team Efficiency

Drift's tools like Meeting Scheduler and Real-Time Notifications help sales teams engage prospects effectively, speeding up sales cycles and increasing productivity.

Personalizing Customer Support

Drift's AI-powered chatbots provide 24/7 customer support, offering personalized recommendations and support to enhance customer satisfaction.

Data-Driven Customer Insights

Drift integrates with various data sources to provide a 360-degree view of customer interactions, enabling businesses to identify growth opportunities and tailor their strategies.

FAQ

The Most Common Questions

What is Drift and how does it work?

Drift is an AI-powered platform that enhances customer interactions by using advanced AI tools to listen, understand, and engage with buyers, providing personalized experiences.

What are the core features of Drift?

Core features include AI-powered chatbots, conversational landing pages, Drift Engage, Bionic Chatbots, and tools for real-time customer and prospect engagement.

How does Drift stand out from competitors?

Drift differentiates itself with its advanced AI capabilities that automate and personalize customer interactions at scale, offering unique tools like Bionic Chatbots and Drift Engage.

What support options does Drift offer?

Drift provides comprehensive support through its customer service team, online resources, and community forums to help users maximize the platform's capabilities.